Dunkin'
50 Berlin Rd, 06416-2632 - Cromwell
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I stop sometimes on my way to work to get a coffee. I will place my order on the app “to go” ten minutes before I leave and will still wait for my order when I get there. for another 10 minutes. It’s frustrating because I would not have this probably if the store was staffed correctly, especially in the morning. They never put more than one person on at a time and the staff run around with their heads cut off. Most of the time they font actually get it right.
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It was clean and the person waiting on us was friendly and efficient. The only problem I had was they didn't have any regular croissants left to make my egg and cheese sandwich so I had to have it on a pretzel croissant. I can say it tasted pretty good.
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Completely out of eggs. So therefore we couldn't order anything except donuts and coffee. When the only things on your menu have eggs in them its a little disappointing to not get what you came in for because i wasnt in the mood for donuts. The woman did make my coffee delicious though.
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Just got a sandwich, they made it wrong with lead me to go back through the drive-thru, for the correct sandwich. Although I ended up getting my order, a staff member, Alissa I believe was the name, gave me a terrible attitude when I asked for the money that didn’t go into the new sandwich, and I was shocked. She continued to cuss me out, and insulted me.
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No drive thru, easy on the go ordering
Clean facilities, easy ordering and usually stocked. My coffee always comes out amazing depending on who is working! Local and convenient
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A chaotic mess, waited almost 20 minutes for this great sandwich....
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Very poor service. Drive through intercom was broken. Did not have smoothies, did not have Fraps, things that all other Dunkins have. Put hasbrowns in bag upside down so they all fell out. Only two types of munchkins.
Google
Great Dublin donuts but no drive through. This actually seems to make this location less busy which is great if you just want to run in to grab something. There is an area inside to sit.
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