Wendy's
35 W FM 468, 78014-5059 - Cotulla
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recensioni Google
I love Wendy’s and my kids love Wendy’s but this particular one really struggles. We went through the drive thru and asked for NO Mayo on all but one sandwich. The very nice lady even repeated it back. Well, I think they gave us EXTRA Mayo! Evenhanded Mayo on it. This is just an example. Every time we go to this location they get something wrong. If I catch it while I’m there they will fix it but I’m usually already home. The staff is always friendly though.
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The best service I have ever had at a Wendy’s drive thru! Friendly and fast! I’m not sure of the ladies name at the window but SHE NEEDS A RAISE! 100% will visit again!
Google
Around12:45 pm I am waiting in line for quite a while with only 1 cashier taking orders and bout 8 employees and 2 managers talking away. I asked manager if they can open another cashier to take orders and manager just ignores me and walks away. Cashier still says "they can wait" like she is doing all of us a favor. So, half of the line including me walk away. Just went across the street to DQ. 💁👎
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This Wendy’s has the kind of drive thru that traps you upon entering with no option for escaping a long or slow line. After being told at the speaker that I would have to order at the window, I was forced to wait twenty minutes with no option for escape. At the window, the sweaty staff told me that they only had burgers, no fries and no chicken. I assume the frying machine was broken. As my friend wanted chicken, we left without ordering. I understand that things happen and machines break, however, a sign posted before enter the drive thru telling customers about the limited minute would have been appreciated.
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Hamburger was terrible, to much sauce. Wet and drippy, soggy bread, you could squeeze it and make it a ball
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Terrible drive through service in Cotulla Texas they literally through used ketchup packets in the bag. And very rude service from the lady taking orders.
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Who closes at 7pm? Horrible customer service. No signs of hours anywhere on the building.
Google
I frequent this place 2-3 times a week. My goodness this is TEXAS. 80% of my visits this place does not have sweet tea. I don’t drink sodas. These people are lazy. Make some sweet tea damn it
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