Baskin-robbins
8813 Branch Ave, 20735 - Clinton
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86° of course we're going for ice cream! Our babies were overjoyed to see this location had the creature creations! The cashier was instantly irritated. So much so that my son's ice cream was forgotten. So while the location is convenient and the choices are endlessly, the customer service sucks.
Google
Lots of delicious flavors! It was so hard to choose. The store was well stocked and appeared clean. The three guys that were there were very helpful and service was fast. My favorite location to go when I have a craving for good ice cream.
Google
Generally this location is fine. They are fast and courteous. Tonight, there was a young man working who hadn't seen before, he and the other young man were playing and chatting and not being attentive therefore messing up orders. They also weren't wearing their masks correctly. Employees need to be reminded of how to properly where their masks and gloves to include covering their noses with the mask.
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Girls seem to be fast but very unorganized and unprofessional. I was skipped and the person behind me had their order taken first and by the time I asked for help, the young lady seemed annoyed and I heard her say “Ugghhh this irritates me” when she went over to grab a banana for my order which was a banana split.
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Google
Staff was nice. I purchased a cake. I told her how many people I wanted to feed and she rolled out four choices of cakes. I thought that was so nice. She made some great selections. The oreo ice cream cake with customized writing on it made everyone happy. Great service + great food = happy outcome. 😋
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Zach was friendly and accommodating. I went in with two indecisive kids and he was very patient. Our ice cream was really good and I have a whole family full of happy right now.
Google
Horrible experience. Visiting Maryland and took our two kids here for ice cream. The two employees had music blasting so loud you had to yell your order. The music was full of profanity. Heard the F bomb at least a dozen times. Rushed to order so we could get our kids out of there. Management really needs to do something about this.
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Google
It doesnt look very clean in there and some of the ice cream looked freezer burned. The jars with candy in they looked they they hadn't been clean for a while. On the bright side the cashier was nice and I could pay with my phone.
Google
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