Wingstop

I ordered through DoorDash & 30 minutes later I got a message my order was cancelled. It was only 9:30 pm…tried calling them, they wouldn’t answer. Don’t advertise on DoorDash, accept an order & then 30 minutes later cancel my order.., now trying to figure out what to get for dinner now. Thanks wing stop.

Edited 3/15/22. We craved wings even though we were afraid of a repeat of last time and were surprised by how great the visit was. Joylynn the manager that helped us, is amazing at her job. She delegated tasks and took control of the lazy employees and made them better while being respectful to them. She was by far the friendliest worker at any restaurant I’ve been to during covid. The website didnt show that we paid for our food even though the funds were taken from our account. Joylynn was able to find our transaction and verify we paid. She even gave us complimentary drinks for the hassle and made sure we left happy. She is the reason we’ll be returning to this store.

This Wingstop location has the worst customer service coming from the manager. I order wings here all the time but my order is ALWAYS INCORRECT. Every time I go back inside to have them correct my order the manager always steps in and tries to make me feel like I am at fault. The employees are never rude it’s only the manager who is very unprofessional.

I would never suggest this place without a call-ahead. Even then I would budget an additional 20 minutes to the estimated pick up time. I went with a few friends to eat there and our order took an hour to come out. Granted it was busy. But that's just unacceptable for any restaurant. The whole restaurant was full of customers that were just waiting for their food. No one was eating. Didn't get an apology or any kind of comp. Wings were also undercooked. Bad management and poor customer service