Kfc

Customer service sucked; we were the only ones in there waiting to order. We waited to order for about 8 minutes, then we were told we have to go through drive thru. I mean there was one person eating and another waiting for his order to go . So supposed to be open for dine in and we were shewed out. Had plenty of help to take our order inside. I will say had no giddy up in helping anyone either. Probably won't go back and my friends and family will know the quality of service they give. I work in a kitchen and we would not even think of this quality of service.

I feel very disappointed the last time I wanted to eat KFC, the chicken they gave me was cold, the taste was different, when I got home I threw up everything and I got sick, I had to go to the doctor. because I couldn't stop vomiting. and the doctor told me that maybe the oil they used to fry the chicken was old or the chicken was cooked very early, which was not fresh, or the chicken was not in perfect condition to eat. Honestly, KFC is no longer what it was a few years ago, they have neglected the service, the customer service. the quality of the food is not the same, it is cold, the flavor that distinguished KFC no longer exists. I will not go back there, be very careful when eating there.

In drive-through, ordered the 16 piece chicken dinner with coleslaw, potatoes, and Mac and cheese. The Mac and cheese was delicious!! The gravy was the most watery I’ve had. Everything was fresh and tasty; however, when we got home, we realized we had only been given a 12 piece meal. Dwayne went above and beyond and provided excellent customer service for us by making the order right. Amazing customer service!!!!

First the cashier shorted me a dollar and had to wait for the manager to open the register. Ok, mistakes happen. When we got our meal they had forgotten the biscuits and we had to go ask for them. The wait wasn't long at all for us but people had called in orders and were still waiting when we had finished our dine in eating. Not sure what was up with that. It was 7:30ish p.m. on a Thurs and while we were eating they decided to start putting chairs upside down on tables all around us. They were open till 10. Not sure of the timing but made us uncomfortable and felt like we should leave. Plus 2 staff where doing the dining room while people still needed their food to go orders. The dining room was not a mess that needed attention at that time nor busy thus our confusion. Our KFC chicken didn't seem fresh either. It was like an entirely different recipe. If they have changed it its not KFC anymore. Even the Cole slaw was off. Ultimately not impressed.

So recently i made a little experiment, buying 3 spicy sandwiches from the main fast food restaurants, just to compare flavor and best deal. Out of the 3 sandwiches there is no question Kfc came on top a much bigger sandwich and best bang for your buck. Very very good . Mc donald's was second and bk on third. Of course that is my humble opinion.

This place gives off crackhead vibes but it's the only kfc in town. The other night myself and another car pulled up before closing, I said hello a few times in the intercom because i could hear people on the other side. No one answered back at all. Yall could have at least said you're closing or something. The other car and I ended up leaving. Good communication guys.