Dunkin'

The employees were too busy disrespecting each other over the drive through speaker to take orders. Everytime I said excuse me or hello, they would tell me hold on. I guess they didn't realize I could hear them joshing around. Then when the female finally did take my order, she was rude. I got burned coffee as the result. This was a vanilla caramel coffee light & sweet with almond milk. As you can sadly see, it wasn't light... Nor was it sweet. I've tried to stomach the coffee as to not waste money. I just couldn't get past the burnt aftertaste. It's safe to say,I won't be going back there again. 😔

Quick and easy mobile ordering. Come a few times a week between here and the lake city location. I order 2 large hot chocolates mainly right now. Was great yesterday. The time before that I got a caramel macchiato instead of one. Not bad but not right. And the time before that it wasn't enough chocolate, not sure which location did which, but one was at one and the other at the other. Still love them though.

Very rude employees screaming at customers because I asked why they don’t have decaf iced coffee when they have hot decaf. I also asked them if I can get the bottle of water I paid for then she became so disrespectful like she was doing me a favor? Stay far away and go to another location where you are treated better. If I could do no stars I would. A one stat review is a stretch.

If you can get to any other location, do so. This location is ALWAYS closing before their close time (9 PM). I recently placed an order online and arrived to the store at 7:40 PM only to find that the location was closed. It was highly disappointing and I had to contact corporate to get my money back. They’re also always keeping the doors closed, like they only want to cater to those driving through. The employees will literally be standing in the store during hours of operation mouthing that they’re closed. I’m not sure what’s going on here, but this location needs to shut down because it seems like the workers don’t want to work.

Firstly, Aderica was really good on my most recent visit. My low rating is for the place as a whole majority of the time. Something is always broke or out of stock & they have you waiting forever. Usually with unpleasant attitudes. Came in & waited 20+ minutes for a frozen drink to be re made that they messed up in drive thru & didn’t let me know til I asked that the blender was messed up & they were fixing it now, that’s what was taking so long. Still had to wait longer after that & there were surprisingly like 6 workers back there. Aderica stepped in while not on the clock & still trying to take orders & handled everything for me & apologized & upgraded my drink to the next size. 2 stars because every now & then, there are a couple of good workers but the food & drinks are hit or miss, mostly miss lately. I come to this one because it’s nearby but I’ll likely just start taking a drive to another.

The drive thru attendant was outside with friends,he told me there was no donuts that kitchen was closed,I ordered a French vanilla iced coffee, when I came around to window he was stirring it and I handed my card to pay he said " don't worry your good " I said okay thank you, I took a sip of it and it had alot of sugar and it tasted like cigarettes I have no doubt in my mind he spit in it. I know I shouldn't have stopped there,iam disgusted.