Panera Bread

On our first visit to the new Apple Valley location we were happy with our experience. The cashier Ian was very friendly and helpful, we made sure to take advantage of their drink and dessert specials with a purchase. My wife ordered as ordered the [thai chicken] soup and [sesame chicken] salad combo, I ordered the bacon turkey bravo plus chicken and wild rice soup, and my sons orderes the grilled cheese / mac & cheese sandwich and bbq chicken sandwich [each with chip and drink with the youngest getting a cookie]. The portions were very sizable and we left full! I really am a fan of their charged lemonaids, having tried the strawberry mint, fuji apple cranberry, I wasnt too much of a fan of those but settled on a mix of the agave lemonaid + mango yuzu citrus - yum! The atmosphere of the restaurant, the food options, and the service were all excellent, and ill definitely return many more times in the future.

I ordered for rapid pickup but it’s far from rapid. The staff in back are completely flustered and over worked, the drive through lane is blocked off so you end up sitting at the window until you get noticed by someone to get your order. By the time someone came to the window I’d already been waiting at the window for 7 minutes. I was then told my order was not going to be ready for “a long while since we are very understaffed”. I do not blame the staff for this and the worker I talked to (Millie :) ) was very apologetic about the situation. Still wasn’t the fastest experience, and DO NOT recommend going through the drive through ever!

The new location is dismal at best. Tried a few times since they opened, months apart, and some of the worst experiences ever. We typically order egg souffles and they have been burned each time. My frozen coffee is never even close to frozen. The drive thru wait is at minimum 20 mins long and they must make my drink almost immediately for it to be soupy when handed to me. So disappointing.

Ever since they opened the new building on Cedar Ave, they messed up my every order three times so far. This is the last order I got when I ordered through the app. Looks like a sandwich anyone can make at home. Wasted my $6. Otherwise so far, the soup and bread bowl is still safe to say it's very good.

RAW CHICKEN! My husband ordered a chipotle chicken melt through the drive through for work, ate half of it and saved the rest for night shift. A couple hours later, he then called me saying he felt really sick and I told him to check his sandwich as that was all he had eaten today and he noticed that the chicken was pink. This is absolutely horrendous as when we waited for quite some time at the window. I don't usually write bad reviews as I understand mistakes can happen but this is NOT okay. Please Please Please if you order some sort of chicken from this location, to check it before eating it so you wont get sick.