Subway

normally i never have an issue at this location. they have a note up to be patient as they are short staffed and i understand that. however, tonight i went there about 7:10pm. i was 3rd in line. the first was a man with his 2 kids and they were going to sit down but one of the employees told him, oh we close at 8- (50 minutes away), and said they want to start cleaning. so the family left. then the same employee began on the order for the lady in front of me. mind you there were 2 other boys working, neither of which greeted anyone. but they seemed to be making themselves busy doing anything else rather than help customers. the employee that was making food for the lady in front of me, stopped to answer the phone as his co worker stood beside him blatantly trying to listen in on his call, to which i stared in disbelief which is what i believe prompted the one on the phone to instruct the one listening in to finish her order. im still standing there. finally my order was started. i got out of there about 7:30pm. ive worked in restaurants a long time. i wouldve been written up for any of that. the restaurant is open until 8 so the customers can be there to eat because i have noticed the dining room is open again. since when is it ok to tell them to leave? if youre there after 8 pm, well thats a restaurant and no one gets out on time. i truly felt no one was welcome there and everything was a bother to these 3 boys working. they need to put CUSTOMERS first. get the customers taken care of and THEN proceed with your cleaning duties. or learn to clean as you go as to not have much at the end. seriously worst experience there and i frequent this location because it is a mile away from my home. maybe i shouldnt go there when the night crew shows up.

Over the past few years, i had far too many bad experiences and stopped going to this location. Today i decided to order and give them another chance to see if they improved. And everything was great. Both subs were very good and 100% correct. And both employees were very friendly. Keep up the good work, because as a customer, i appreciate what you do.