Ihop

Food was fair: toast without butter either by cook or server, no offer for butter; ordered a steak, requested medium, served well done without a steak knife. Constantly had to request coffee: carafe was only filled with enough coffee for two cups. Apparently was short-staffed but serving food without proper utensils or condiments has to do with training, not staffing issues. Also, our server was new but was not offered any support from other servers. We have been to several restaurants that was severely short-staffed, food was slow to serve yet prepared as ordered.

I took my 2 kids here because of the new minion menu. I asked the waitress are the kids free with a purchase of a adult meal and she said yes. They ordered cupcake pancakes and cinna minions and my spouse and I ordered omelets. The omelets had zero flavor. The waitress gave us our receipt and nothing was taken off for the kids. I asked about the kids being free and she said her manager told her the cupcake pancakes were not free. The waitress should've made that known since I asked before I ordered about the kids being free.

I got the jalapeño kick chicken sandwich from here today. I ordered it through door dash. First off, our order showed up and my meal wasn’t even in there despite the receipt attached to the bag. Not sure who’s fault that was but that was the first issue. So I had to send a guy out from work to go get the order. I finally get my food and I can see the chicken is clearly over cooked. I proceed to attempt to eat the sandwich and it was just horrible. The chicken was dry and looked weird. The tomatoes were clear. The only thing in the whole sandwich that tasted good was the bacon and even that was mediocre. I won’t be ordering from here again.