Nando's

Would give 0 if I could Cannot pay either by cash or card instore AT ALL?! Everything has to be ordered and payed for online and one simply does not get a choice. You get seated and pointed at a QR code and then there is no interaction whatsoever with the staff until your food comes out. What happened to placing order with a human being and telling them specifics about the meal unlike you cannot do online? Really REALLY bad business model

Visited this specific branch 3rd time in a span of two months and all the 3 times found it closed way before their closing times. Everytime I went, saw the staff inside with the main doors shut and locked. Upon asking the staff about the reason of being shut, whereas the closing times were 3-4 hours away, they always had a reason saying that they ran out of chicken. I advised them to update it on their website so we didn’t have to waste our time coming all the way and struggling to find parking just to find out that they ran out of chicken, to which the staff only had one thing to say everytime that they couldn’t do that. They even don’t have dedicated phone numbers on the website, it’s just the 1300…… number, which is useless. So, upon asking the staff if we always would have to drive all the way and find out if you guys have chicken or not, to which the staff member literally said “YES”, unfortunately that’s the only way. How unprofessional. They should be having enough stock regardless. Would strongly advise everyone not to bother wasting your times even thinking of going there. Try some other place or go to the nearest food trucks. They’re worth it.

The service at this place is excellent. The gentlemen running the foh (presumably manager??) goes so far above and beyond expectations for a plaza franchise restaurant. The table configuration inside is quite awkward. It's a real pain to navigate with a pram. It feels like there's one too many tables inside.