Tim Hortons

The speed of the in store cashier is abysmal. A line of 3 people took 10 minutes to go through. Their only focus is on the drive-thru which encourages more people to do drive-thru backing up the parking lot and encouraging idle vehicles. I see at least 11 staff in here please at least put two on cashier inside. This is the last time I'll go to this location

This store would have had only one star from me if it wasn't for the very polite gentleman that served me other than that this store needs some major tlc or maybe the staff need to care just a little bit about the job. I walked into this location at around 3pm, most staff were congregated in the drive thru having a wonderful conversation by the looks of it. Meanwhile the gentleman serving me was trying very hard to make my order efficiently and quickly, which he could not do as he was being interrupted by other customers that required service. The only staff member that seemed to care was this poor young gentleman. On-top of that I had traveled for about two hours and was in need of using the facilities, which were appalling. I don't have a high standard for most public bathrooms, but when there's toilet paper all over the ground and none in either stalls that is the bare minimum. The men's bathrooms did not have any toilet paper as well as my husband needed to use the facilities as well but what really tops it off is that we returned here at around 7pm after we had gone hiking and the bathrooms were still in the same disarray after 4 hours. I think in general the bathrooms should be checked during shifts customers shouldn't have to ask for toilet paper. Again as I said the young gentleman that was fantastic in his efforts is the only reason this review has two stars.