Starbucks

Went in to get a few drinks. Went to the restroom first and noticed there was no soap in the restroom, and this is first thing in the morning at 10:00 a.m. you would think that they check the soap before they open. so I'm assuming employees don't have to wash their hands after using the restroom so I decided to take my business elsewhere where they wash their hands

Notice the difference in times of the time I ordered my drink, compared to the time that has passed trying to connect to wifi…. I’ve been trying to connect to their Wi-Fi for an over and hour. When I asked the barista if they have had problems, the agreed and said yes. One of them went to ask their manager for me if they wouldn’t mind restarting the router. I don’t have any WiFi at home and I can’t use several apps on my phone till I update the iOS software…. The barista told me her manager doesn’t allow that….Whoever the manager is working right now, at 9pm on 10/1/21, POOR CUSTOMER SERVICE! If something is effecting multiple people….. you should probably make better managerial decisions. I won’t be coming here and I’ll be contacting Starbucks HR…..k thanks store #11103, your manager sucks!

I forgot my wallet when i was in the drive threw and had to come back for my order but that time I walked inside and asked for it. The guy working cashier was very rude acting like he didn’t want to help me and talking to me like I was a child. He was also very rude to the other employees working and has a sarcastic attitude.

My mom always complains about the wait here but I always get mobile orders so there is no wait. See the key is to say you’re in the drive through on the app so they make it faster so they don’t hold the drive through up but really you can pick it up inside too. Anyway this Starbucks has never gotten my order wrong and it’s always quick on the app.

Pretty normal experience except for they gave me an obviously defective lid; it even feels super loose when you put it on. Got about a mile down the road and just from the pressure, to the sides, of me holding the cup the lid popped off and hot coffee went all over my lap and seat. Tried to put the lid back on and there's about a half millimeter of play in the fit. If it's that obvious to me that the lid doesn't fit should've been pretty obvious to a barista that does this all day, everyday.