Dunkin'

!!!!!!!!!!!!!!!!!!! The quality of my FOOD was TRASH!!!!!!!!!!!! The sausage, egg, and cheese croissant was doughy. The hash browns were soggy. I wait 5-10 minutes to place an in person order and waited 15 or more minutes to receive my order. I purchased a frozen coffee with caramel and it was disgusting. It taste like they added Splenda or some terrible sweetener. They were however kind enough to give me a caramel iced coffee that was super delicious to replace it after trying to remake the frozen coffee and it still being nasty. YOU CAN OBVIOUSLY SEE THEY'RE A WORK IN PROGRESS. SAVE YOURSELF THE TIME IF YOU'RE IN A HURRY BECAUSE THEY EVIDENTLY NEED MORE TIME FOR IMPROVEMENT.

Held my food for nearly 20 min. Didn't bother calling it out then was rude when we inquired about the order only to find it was sitting behind their counter and had been ready for the last 15 min. These are the people that think they deserve $15/hr. Thanks but no thanks. Next time i'll get my bagels and cream cheese next door at Publix and go home and make them myself.

The absolute worst!!! I asked for a hot tea light and sweet. The counter girl asked me which herbal tea flavor I wanted and I told her just regular black tea. Girl had no idea what regular black tea is. Then she asks another employee and she tells her what black tea is. I get it finally without milk or sugar. I was stressed when I went in due to a death in my family, but was even more stressed when I left the DD.

Place is trash. Takes half a day to make a coffee and they're as slow as watching grass grow. Numerous times throughout the week I don't even get my order because unfortunately i don't have a week to wait for it. They're the worst dunkin donuts I've ever seen. Not to mention most of the time the drive through line is almost out into the main road. Tried complaining to the manager before who unfortunately is just a walking ball of testosterone with a quarter of a brain cell and it's not because they can't find help. They've been this awful since before covid and everything else that's wrong today. Unfortunately it's the only drive thru dunkin donuts. The lobby is just as bad too.

On my first visit employee basically called me a liar when I said my drink was incorrect. It was completely missing the espresso. I thought I’d give them a second chance. This time not one employee greeted me as I stood there for almost 5 minutes waiting for a mobile order. Black things floating in my macchiato & it tasted horrible. Will not return.