Arby's

I am a doordasher and I had three orders at Dairy Queen on Fourth Plain one night and it was the worst customer service I have ever dealt with in my life it is on the left. My next order was at Arby's and the employees actually treated people oh, their customers the way they should be treated with kindness. So I just wanted to say thank you so much for the Arby's team because you made a really bad night a lot better. Thank you for doing what you do. I forgot to add that they were out of roast beef which was very strange but since the order was placed ahead of time I did get the roast beef sandwiches for my customer. So again, thank you.

Normally we always like whatever we order there. Yesterday we ordered the crunchy\crispy fish sandwiches. We won't do that one again. The fish lacked flavor and was pretty thin. Cheese would have brought in more flavor but we didn't know it would be without or we would have requested cheese to be added. Curly fries were good and plentiful for a small order. We will go back for our favorites again though. Service was good but a little slow because of the fish being cooked to order which is a good thing. Everything was hot as it should be.

I love arbys and yet they did me wrong. Per my usual order family of 3; 2 French dips large, to include large fries large drink generally a coke and a sprite and 1 milk shake and French dip soup, kids chicken nuggets with fries and apple juice. Today the 4th of July 449PM my wife ordered our food and we’re handed 3 bags like normal and as we arrived back at our house we get our son ready, he ate so we dig in to our food to find our French dip soup was not included so we call 3 times and ALL 3times I was hung up on what a simple apology would have been fine now results in an 1 star review due to the manger and they young lady just hanging up on my… great way to treat an disable army veteran thanks

This is an excellent Arby's I have an Arby's considerably nearer to my house that I pass on my way to this much better Arby's on Andresen. The closer Arby's shuts down with no notification, doesn't serve shakes past 10 o clock, and recently ran out of horsey sauce! When I went to the superior Arby's on Andresen they gladly served me a shake and had horsey sauce available. At that point I made the decision if I go to Arby's I will travel the extra ten minutes so that I can get what I want when I want it.

So tired of receiving my food smashed and with little care put into its assembly. Fish sandwich was a joke. Fish was dry and the bun was smashed so flat that is was like having no bun at all. Ingredients were all over the place and the sandwich was dry. I do not recommend the fish sandwich at all. Hard pass. Not cool, Arby's!