Pizza Hut

i waited over an hour for my pizza, when my delivery address was 2 minutes away. my pizza and cheesy bread was ice cold, i even had to go stand at the end of the driveway in order for my delivery driver to find the house in the neighborhood. when i finally got my food i was very disappointed(view picture) this was as soon as i got inside and opened the box.

The email says that my review has expired. However, I ordered my pizza around 9:30pm est. I didn't see my order until almost midnight. My pizza was cold and they didn't even attempt to include the cup of bbq sauce on the side I ordered in the delivery. If I hadn't decided to call @ 11pm to check on my order I'm confident I would not have received anything and would have gone to bed hungry. I work construction and have to get up very early for work, so recieving my order so late caused me to loose much needed sleep. Which in turn made the next day at work very miserable for me. As I waited and waited on my order I was thinking that I may get some type of discount or at least charged no delivery fee. I was wrong! I had to pay full price for a 2+ hr pizza order. I thought the app was better than calling but now I'm not so sure. I hope that someone reaches out to me. So that we can make this right. I would hate it if I had to refrain from eating Pizza Hut in the future. Although I'd do it and tell everyone I know about the terrible food and sub standard service. The only reason they have a one-star review is because there's not an option for zero Stars. When I ask the delivery driver what happened to my order all he could say was he had been working since 4:00 p.m. and hadn't had a break. If you're in the customer service industry that is no excuse for poor service and terrible work ethic.

My Supreme pizza was burnt on bottom and not cooked fully in the middle. There was too many toppings just thrown on the pizza and all on one side. The pizza box was so heavy and messy that the bottom of the box split open. When I called the manager to let them know I was placed on hold and no one ever picked up . Not happy at all with this service I water 21.00 on something not edible

I ordered my food a little bit after 5 PM yesterday. I received a text that my food was ready and on time!! When I arrived I let them know I had arrived!! After several minutes of waiting in my car, still my pizza wasn’t ready! I finally went inside and when I went in and could speak with someone, they said It wouldn’t be ready for 7 more minutes!! I didn’t get my order till after 6:00! I was late for church , which really put a bad taste in my mouth!!!!