Which Wich

Came here for the first time after a friend told me about how good their sandwiches were. Only two staff members working at the time with no traffic. Didn't receive much help from staff on how to place my order or asking me if I needed assistance. They were not very engaging. No suggestions for additional options (add-ons) for placing my order to enhance my experience. Ordered two meals with drinks and carrot cake desserts (which were good by the way.) My husband and I enjoyed the sandwiches and fries. I would've given the review four stars if the staff was a bit more helpful. Please Note: One of the staff might have been in training but not sure. The food here is good. Will give it another shot to see if my experience could be better in the future. Great customer service makes a world of a difference with so many other similar competing open businesses.

We tried the Cumberland location so were new to their system. The women working there were very helpful to walk us through. The shakes are real ice cream shakes. We ordered reuben sandwiches for take away. We got regular size, which was very generous. The meat was excellent and a good amount. We will be back again.

The goateed gentleman who took my order was the in the top 3 most friendly and genuinely positive people I have ever met in my entire life. The feeling it gave me was like i was a young boy and my cool older brother had just made me a sandwich out of the kindness of his heart because the neighborhood bully stole my bike. My cool older brother made me this sandwich and gave me a kind pep talk then went on to physically assault my bully to protect me and establish our brotherly dominance in the neighborhood. I texted my wife while waiting for our food saying I aspire to be more like that as a person and believe he would be a better role model for my baby daughter then anyone in her family.

My first visit to a Which Wich and I was so impressed with the girl working the drive thru right before close. She was so helpful, told us since we were new she would go over some of the things they offer. I had no idea this place had so many other things, not just sandwiches. We ended up adding gelato to our order since she explained what it was, it was so great to see someone take so much time with people in a drive thru line that had never been there before and to do it 10 minutes before they closed. My husband and I were highly impressed. We need more workers like her, who simply take the time!!!

i went to which wich for the first time and went to the counter to order because i didn’t know to get the bag since it was my first time. The guy just looked at me and i told him i was trying to order and he was like “um you get the bag over there.” The staff aren’t engaging at all and could’ve been nicer. Not to mention i waited 20 minutes for a sandwich and they were out of fries. I went back a second time a few weeks later and still no fries.

What's a girl gotta do to get an Ultimate blt without lettuce and tomato, I got a bag just like you're supposed to with a sharpie crossed out tomato and lettuce and when I get home? Soggy awful lettuce and tomato which I can't eat because it hurts my stomach. (I asked for vinager and oil at the register and they didn't add that to any level I could taste) so basically a sandwich an over 10$ sandwich that I could not eat. Thanks which Wich! Superior sandwiches? I think not. 🤢 Yey expensive completely inedible food 💕 calling tomorrow to see if they will rectify the situation