Carvel

Previous owner was amazing. He always made sure he would serve the best quality ice cream with a smile. Current owners - seem to be friendly and nice, but ice cream quality seems to have gone down. I went in once 3-4 months back for soft serve vanilla. It was yellow and watery. I decided to give it another chance. I went in last week and tried the vanilla soft serve again. This time, it was at least not so watery- the consistency was better than last time, but still melted super fast and did not hold itself very long. I miss the previous owner- May he RIP.

I will never go back here again. I keep giving them the benefit of the doubt, but the quality of the ice cream is horrible. I always get the soft serve and every time it's like milk. I can't even make it out the door with it not turning into milk. Will go to the one on Olden Avenue. It's a little out of the way since I live around the corner from this one. If I want to drink milk, I would just buy it at the store. The response is always sorry and nothing ever changes. The previous owner, at least his soft serve was firm and not liquidity.

Staff is always very pleasant but this time I got melted ice cream, hardly any fudge on my hot fudge Sunday and skimpy on the ice cream too. And after what, 8 months of owning the place they still don't have their cc machine hooked up. I have two gift cards i can't use there. Guess I'll have to go back to the other location In trenton