Kfc

I had to wait for 3 hours to get my food. After several calls to be told everything from "they didn't have my order, gave it to someone else at the apartment (was ordered for a house), called and talk to someone who didn't know about order (never called and person's name never lived here), to being busy and giving excuses, magically recalling order and even finally calling the house to apologize for problem." Then, once the order finally came, they didn't give me everything I ordered and the food was cold and old. Nor did they give me a receipt to complain.

I placed an order of plant based burger box meal and i received a chicken zinger burger when i called them and i just said i had an issue with the order they cut my call immedietly this is disgusting i was just about to ask if they were open so that i could go there and get my order right i totally understand if i get my order wrong as there are a ton of orders that they deal with at the same time as i work at a fast food chain but they had not patience even to listen to my querry. disgusted i gave a 1 star just because the system wont allow me to give a negative star rating.

Absolutely horrible experience with delivery, placed order through app. Said food would be delivered by 651, call at 710 to find out where food is, they told me it was already delivered. I live in my house alone, no one knocked, food was not on step, drive down to the store because delivery driver hung up on me when I said she didn't deliver it to me. Had to wait in the store for also 30 mins for the driver to return to the store. She bald faced lies about delivering directly to my door knocking and handing it to someone in my house as I am the only person who lives there. Store didn't refund my delivery fee...gave me chicken tenders for my trouble....how about refund the delivery then we can talk about the hour and half extra of my time I had to waste for you mistake. Will never order from this store again

Bad online order experience. I called 10 minutes after the scheduled delivery time to find that they had not even started to prepare my order. KFC tried to make it right by emailing me an apology in the form of a free small popcorn chicken. "Please accept our deep fried apologies" is what it read. They gave me a whole 2 weeks before their deep fried apology expires. Unfortunately the wound is still too fresh, and I will not be able to redeem your thoughtful, and most importantly, expiring apology. Based on historical performance, there is really no guarantee that they would show up if I'd ordered them anyway. I hesitate to place orders online now, suspecting that online orders get tossed on the back burner as a lower priority when customers are in the restaurant. The website says that I'm a KFC VIP. Not exactly how I feel. As they say on the show Shark Tank, For that reason... I'm out. This review is entirely about my online order experience. When I have gone into a KFC restaurant in person, it is always very prompt friendly service. Good day to you Colonel.