Dunkin'

I used the drive thru for a quick pick up. I was on my way back from a morning fishing trip and pulled in so I could surprise my neighbors kids and their Mom on Mother's Day. It was a quick line but to be expected, one item I wanted was sold out already. The staff was apologetic and very nice. All that sugar is not my thing but I would go back just to get donuts for friends, neighbors and employees that like them.

I was sitting in the booth in the cubby at the store and I overheard the manager and other employee talking bad about other staff members. They also mentioned how annoying the customers are. I just left because that was rude and inconsiderate. I don't know if my food and drink were tampered with so I threw everything away. If they don't like their place of employment then they should quit. The manager is the worst one because instead of setting the example she's the first one in the drama. I don't know who hired her or any of these people. They are horrible and I will never in my life return to this location again.

It’s a nice Dunkin’ Donuts and seems relatively clean, but the service is lousy. I walked into this place on a Sunday afternoon and was literally the only customer. I stood at the register for about four minutes watching about five people working. Finally I spoke up and asked if they do not take orders from the inside. They looked at me like I was from another planet. Finally the manager came out and took my order with no apology, no personality and zero friendliness. I very much felt like I was disturbing them.

Would be a Zero if that was available .. Nasty People ..What do you want? at the intercom ..got my order wrong then accused me of tampering with it .. Person working the drive thru was in the top 10 Nasty People I have ever dealt with .. I worked retail 15 years and know it's hard dealing with the public ..I also know when i see people who shouldn't be dealing with the public .. I met 3 of them at this place ..NEVER AGAIN !!!

Honestly I really do like this Dunkin’, however today when I went to pick up my coffee, I noticed the manager of the store with no face covering talking to a customer about how she wears the mask without having it cover her nose (defeating the whole purpose of wearing a mask). This interaction occurred at the register near where the baked goods were openly displayed. Other employees were also observed with their face coverings pulled down around their chins while preparing customer drinks and food items. This is how things can easily spread. There were a few employees present who were diligently wearing their masks, however it is the managers duty to lead by example.