Kfc

Walked in to order, they yell from the back “drive-thru only.” No sign on the door stating that, as pictured. Go to order the Beyond Chicken combo, get interrupted with, “Only exact change or card.” I say that’s fine, and try to order again. They tell me they don’t carry the Beyond Chicken anymore…. It’s plastered all over the building, drive-thru menu, inside the building, social media…etc. Skip this place, y’all.

Food is served quickly but customer service is very poor. They are more concerned about a timer, than giving great customer service. Is very sad that in the black community these business don't teach or train their employees on how to give good customer service. But when you go into a white community and they will bend over backwards for the most part to make sure excellent customer service is giving hands down. I work hard for my money and I'm not going to spend it,Where I don't get great customer service. I rather travel across town to the white area.Before I spend a penny at thank KFC. that would be the last time I patronize that KFC in Stockbridge.

I wouldn't give it a one if I had a choice. Worst service in the area. Had 4 cars in front of me (dinning area still not available) had took 20 minutes before I got up to order my two piece and these people tells me another 25 minutes on the order. Everytime I go there there's a long wait but they never that busy. I won't be going no more. If I'm going to have to wait to order and to get my food that long I rather go somewhere like Popeyes for better food and service. DO NOT WASTE YOUR TIME OR MONEY FOR THE WORST BUSINESS IN THE AREA

This place is bad! Had to wait 10 min just to have my order taken with no other customers inside and still got cold chicken after. Needs a whole new staff and a lot of improvement. Oh and the restrooms are only for employees, so customers are not allowed to use the restroom, even to just wash your hands. This place needs new management asap

Let see, where do I start. 1. No kind of customer service at all. I placed my order and get the window to ask the young lady for a ranch cup and I didn't mind paying extra, she turns her back to have conversation with the other employees, then comes back to the window to tell me to park for me order 🤔 2. The manager brings the order out "here go yo food" ..... wait what 😳. The managers attitude is no better then the crew which clearly its starts with management. 3. I get home to eat my food, and what do I find 🤔 a long piece of hair out somebody wig. Not my hair bc mine is red sooooo WTH. no I did not go back up there or call bc I mean come on, you already had a attitude as I placed the order I can only imagine the interaction due to hair in my food box 🙄.