Arby's

This was the worst experience I have had. Made my order in the drive through. A 36 dollar order to find out when I got to the window they were out of Roast Beef.... Hold on did I even need to say that isn't that in the name of the restaurant? So half of my order was already refunded to me. Then I was asked to pull forward. Which there was already a truck ahead of me. So I pulled up to a safe distance in front of me.... about 3ft behind the car in front of me. Apparently where I was parked was not far enough for the next person to pull to the window so this upset the lady running the window and the person behind me. So the lady running the window then came out and asked me to move farther forward.... again I didn't feel safe to do so and told her to ask the people in front of me to move forward and I would..... she then stormed off inside. Shortly returning with my bag. (Good thing I didn't pull forward right) if I had I would still be sitting there waiting to move as the car in front of me was still there. I get home and I missing the iconic curly fries that I ordered. So safe to say out of all the times I have visited this restaurant in the past 6 years. Probably 200 or so times. Today was my very last. This location will not get another dime from me again. Horrible horrible customer service. Would live to hear from a district manager or from their corporate office to discuss my displeasure with service here!

They got our order all kinds of wrong, when u have a crying baby in the back the last thing ya wanna do is go back thru, well the A-hole wouldn't just give us an IOU on it, it had to be then or never. This is the 3 time within about 8 months that something ridiculous has happened at this location so they need new management, plain and simple. NEW MANAGEMENT REQ.!!!!!

I was in the drive-thru and they had two cars stopped waiting on their food just passed the drive thru window and a truck that was actually at the window decided he couldn’t get out without backing up and he backed up and hit my vehicle. Once I got to the window I told the lady which I believe was the manager that those cars should not be allowed to park right there in front of the drive-through and they should pull up a little further or to the side and she got mouthy with me and so I did not pay for my food and I went somewhere else. This all could’ve been prevented by not allowing the vehicles that are waiting for their food to block other people from exiting the drive thru if they are not waiting on food. Very poor performance from the drive thru manager. She was very hateful.