Dixie Queen

This Dixie Queen is horrible - when you place the order they rudely say what’s next - what’s next- with the nastiest Customer Service I have ever witnessed. Whoever owns this restaurant need to invest in customer service management. Because y’all are horrible… And fix them 3 feet deep potholes in the drive through! Be very careful.

DON'T expect good service and ALWAYS check you order before you leave because not only will the person have a attitude the whole time they take your order in the drive threw but the line is almost always long. We had to repeat our order 5 times and they still managed to give me 2 melted milkshakes one was vanilla and the other was suppose to be strawberry but it wasn't even mixed properly it had all the syrup at the bottom on top of being melted. Our order was straight forward some wings, order of fries, burger and drinks. No only were we rushed at the window but they forgot to give me 2 orders of fries, a soft drink, and my burger was prepared wrong (I asked for no onions). It's the only place open 24/7 in the area so for many it's the only option for a late night meal but this is just a heads up to any future customer. ALWAYS check your food at the window no matter how the person at the window is looking at you.

The little ratchet girl who takes orders over night needs to humble herself and learn some customer service and kindness. Baby it ain't my fault you hate your life and basic job at Dixie queen. Idk where they find these folks but geez. Definitely will not return for a while. Maybe she be gone next time I go. I know people like her don't hold one job down for too long before it's off to the next dead end job that makes them hate their life and every one they encounter.

The worst customer service ever! the person who takes the payment did not give a receipt. After i drove off from window, I realized I did not get my drink. Of course the door was locked therefore, you have to get back in a long line. I walk up to the window to inquire. She advised me that I did not pay for it. I asked her how do I know that when she did not give a receipt. All she had to to is give me what I asked for, I have no problem paying for what I want. Her diction was at a 3rd grade level. It's terrible young adults can't speak as they should.

Probably the worst customer service I’ve ever witnessed. They took 108 days to come to the mic, although while waiting I saw they didn’t have my order available. I pulled around to let them know that I wasn’t ordering, although when I came to the window they stood thru it and stared, then visibly tried to hide from my sight. I suppose they thought I was trying to bypass the wait and order at the window, but I was trying to let them know I was not placing an order and to have a nice day. I was also 1 of 2 cars. It’s unfortunate that the customer service is so poor, although granted it is employed by teenagers who probably couldn’t pass the Chick-Fil-La interview hospitality check. The wait is also awful. Unless you don’t have somewhere to be on time, you’re better off eating at home.