Dunkin'

I will not stop at again. I did a mobile order. My husband and I walked in to get it. I went to the restroom came out and he was down at the pick up counter standing. We waited about 10 minutes and a lady who we had not seen asked could she help us. I said to him no one has helped you he said no. So we stood in the restaurant with other employees looking at us. Them talking about rain and the festival today. Did they think we were just there to take in the atmosphere and leave. Then the order was missing stuff. Dunkin, hire smarter people please not just warm bodies.

The worst drive thru "customer service "I've ever had here. I pulled up to the window, she didn't say a word to me. She handed me my food order. I said thank you...she didn't respond, then handed me my drink order. I said thank you, she didn't respond. She turned and walked away. I was so mad that I almost parked to go in the store to get my money back. If it wasn't for having 2 toddlers in pajamas and in carseats, I would have. How does Dunkin hire people that treat customers like this? Better question...how is she still working there, treating people like that!? If she hates her job, she needs to find another 1. I'd like the manager to tell me, because I'm a regular there, and refuse to have such rudeness given to me there again.

if you’re looking for a job here i highly wouldn’t recommend, especially if you’re a young mother. they aren’t lenient when you aren’t able to make a shift due to your kid or kids. the work environment is very toxic, miscommunication and drama all due to management . ive worked here with many different managers within the past three years, but this manager doesn’t care for her employees only if they benefit her. dunkin used to carry a feeling of growth.. management now plays a big role on how employees feel about their job. i hope the amazing workers employed here finds a manager that appreciates them. - from an ex coworker who just got terminated due to call outs for my daughter :)

I have tried this Dunkin Donuts on several occasions and every time my order is messed up, or they are out of the flavor that I want. The custmer service is hit or miss as well. Today I ordered a cake batter latte without the whipped cream. When approached at the window a lady asked if I ordered a butter pecan latte, when I told her my correct order she got an attitude. Then when I finally got my latte it was full of milk, no flavor or expresso. I will not waste my time or money going back there. I will spend my money with smaller companies like Koco Java and The morning Glory, that actually care about their product and service.

Definitely don’t recommend working here. The manager isn’t the best. Too entitled. Very much shows who her favorites are. Quick to talk about you behind your back but never wants to confront it. Quick to talk down on you and belittle you. She makes you feel like a first grader and treats you like you’re dumb. Don’t recommend.

Horrible management frequently yells at employees while customers are in the store while they themselves do absolutely nothing even when theyre busy. Never will support a place that treats their employees like they aren't people, and I advise others to go to the better managed starbucks right across the street.