Kfc

It had been a while since having KFC. We typically don't eat out very often and seldom anything as heavy as fried chicken. But, we needed something quick and our son has been asking to try KFC. So, why not. We ordered a 10 piece meal with the potatoes and biscuits etc. The food was pretty much how I remembered it as a kid and fun to share with the kids once in a while. It was good, but again I am no connoisseur of fried chicken. What really, really stood out was the customer service. Alesha was great, helpful and friendly. It was one of the best customer service experiences I can remember in a long time from any store anywhere.

Stopped in there today for lunch. Stood there at the counter for around 5 minutes, no one took my order. Had several employees look my way but never did any of them even utter a word. I at least expected someone to say that they would be with me in a moment. But nothing, I then walked to the rest room and then returned to the counter with the same response, Nothing. I then walked out. Called the KFC restaurant with intent to speak to Mamager, but no answer. Around 4 hours later I called back, got put on hold for 7 minutes and no one ever got back on the phone with me. Worse Experience Ever.