Smashburger

Food is amazing. Burgers are great. Fries are fried with some kind of oil that makes them taste delicious, especially the smash fries. Got the smash tots one time but they came completely smashed lol, as in I had to eat them with a spoon…haven’t ordered again. To be honest when you order for pickup it always seems like the fries aren’t as good, much better the faster you are to pick them up because they are very crispy. If you have them at home pop them in an air fryer for a second.

I normally love this place and I frequently order through Grubhub for my lunch while I'm at work. Several times now my order has been wrong as far as add-ons and today I received someone else's order completely. I called to nicely let them know this mistake had been made so the hand off person can be more careful and while they did say sorry after initially deflecting responsibility, they also chuckled before hanging up the phone which is rude and disheartening as I've worked in customer service for a decade and was taught better.

Today I stopped at Safe Credit Union and saw this place next to them and it looked good.. First impressions food looked delicious with lots of great options, the lobby was good, the seating area was nice and clean and orderly. When I came in their was one lady running the grill and she seemed to be like a manager but running the grill interesting. The person that should of been at the register was no where to be found.. later she came strolling out of the bathroom but the manager lady left what she was doing kinda barked at her and then took my order. I ordered my food and decided to enjoy it while sitting at the table, which was clean and there was some tv's with random stuff on, which was nice for background noise. The food was good and very well made (thank you manager lady) the fries were good not great. Overall it was a nice experience but I think there's always room for improvements and I hope the next time I visit there will be less frustration in the room because she(manager lady) was very upset with the lady that was supposed to be at the register, was in the restroom for a over extended time.

It's kind of shocking to see someone literally "flipping burgers", but dang if they aren't tasty. I just had a classic burger and it was delicious. The fries were nothing to write home about, but they were good enough. Staff were friendly. They seemed happy to be there, in contrast to the world weariness of staff at other chains. Overall a great dining experience.

Better each time I go. I got the wings this time. I was hesitant because they seem too expensive for what you get, but the cost was worth it. The wings are large and filling. Good value for the kids meals, too. They could cut back a bit on the salt, though. Getting our food was kind of slow, but it was fresh. The place wasn't busy, but I think they were filling a lot of door dash orders or something.