Subway

Absolutely DESPICABLE CUSTOMER SERVICE, AND HORRIFIC CLEANLINESS. ATTITUDES ARE REPULSIVE. They check-out customers and touch cash, and then proceed to go back making food using the same gloves that they just touched cash and the computer with. YOU HAVE TO ASK THEM TO CHANGE THEIR SWEATY GLOVES THAT HAVEN'T BEEN CHANGED IN WHO KNOWS HOW LONG AFTER TOUCHING WHO KNOWS WHAT. They should be REMOVING their gloves, EVERY transaction, washing their hands after the transaction, whether they like it or not, tedious, but THE CORRECT PROCEDURE, and then putting on fresh new gloves. Do not go here if you care about your health when it comes to people handling your food. Go to any other sub shop in the area.

No stars! 07/26/21 I went to this location this afternoon as I frequently do to get a veggie sub. I immediately noticed a sign on the case that said they didn’t have some items. I was fine with the vegetables they did have, and I communicated that to the young lady waiting on me. She seemed unsure of herself, but she was kind. When we got to the veggies, I asked for lettuce and tomato. I then noticed that they had guacamole, so I asked her to add that. She turned and asked the manager if she was allowed to add it which I thought was odd. The manager seemed disgruntled and brusquely told the girl that guacamole goes on first. In a friendly tone, I told them both that I didn’t mind if they added it onto the tomatoes. The manager then turned to me, and in the rudest tone imaginable, told me that she was educating her trainee. (Here I’m paraphrasing, but this was the gist.) I was flabbergasted and appalled by her rudeness. Then it hit me that she thought that I was trying to override what she was telling the trainee. That was never my intention. At that point, I felt uncomfortable and no longer wanted the sub, so I said that I wouldn’t be making a purchase and turned to leave. I had picked up a bag of chips while I was waiting in line and before I could set them down she told me to be sure to not leave with the chips. She said this in the rudest tone. Again, I was appalled. I am a public school teacher in this area; I’m not rich, but I certainly wasn’t going to walk out with the chips. I then asked for the owner’s name and phone number. She gave me a number and said that if I called she would handle my complaint. As soon as I left the store, I called and asked for another manager or the owner. At that point, I can honestly say that I have never been treated as rudely by a restaurant worker as this woman treated me. When I asked her to take down my name and number, she gruffly said that it was on the caller ID. I asked her to please say them because I didn’t believe her. She then started repeatedly yelling my first and last name into the phone. Fortunately, my friend was in the car and heard everything this lady yelled. I just couldn’t believe the rudeness. My spouse and I both purchase subs on a regular basis from this store. We will not be in the future unless someone contacts me and makes this right. This so-called manager’s behavior was not just egregious; it was downright abusive. I would advise anyone to avoid this store at all costs. 07/29/21 Update The owner has not followed up with me. I have not received an apology. I have now submitted a complaint to the corporate website.