Shasta Pizza

After bringing home my infant from a 7 week stay in the NICU today, I really needed some food (the hospital cafeteria was closed due to no one showing up to cook on new years day). Terry went above and beyond to get some food out to me. He showed me kindness and compassion on such an emotional day. My son and I thank you, Terry! You're wonderful!

I've been ordering from Shasta Pizza Company for years and they have always made great pizza at great prices with great customer service. Tonight they went above and beyond. I forgot they don't carry Dr. Pepper and was reminded when I requested it that they don't carry Dr Pepper so I decided to opt out of ordering any other soda because I already had Pepsi at home. Not only did they show up quicker than the delivery time given but the drive also had a 6 pack of Dr. Pepper. I was blown away by the amazing customer service they provided. I highly recommend Shasta Pizza Company if your looking for amazing Pizza, Sandwiches, Pasta, Wings, or Fresh Salads, also you get to support an amazing locally owned business.

I have ordered pizza from this Company for quite a few years...they have always had good customer service and great food!! Until last night. First my order was wrong and not all there. I called and they made it right. No big deal, then she delivered the right pizza and the missing order and the toppings were not even on the pizza. They were slid off and sticking all over the box. So they again made it right with me and delivered a THIRD pizza....great customer service, I thought, right? NO!! The delivery driver was so irritated that she had to deliver a third time to my house, she actually had the nerve to do a burn out in my driveway. SERIOUSLY!! I called and let the acting manager know that this happened, hopefully they will get the message back to the owner. It was very uncalled for and unprofessional. Honestly I wouldn’t be writing this review at all, if she wouldn’t have done that.