Pizza Hut

I received an offer on my phone so I thought I’m on vacation I will try. Usually every PH is different. This by far had complete 5 stars from beginning to finish. I ordered for pickup 30 minutes prior to closing. Female employee brought order out was so nice wasn’t angry because late ordering. She was the best I. The 5 minutes I knew her. Pizza- perfect amount of toppings and dough was spot on and I need to remind you 30 minutes prior to closing.8/9/23

I have had such a great experience with this Pizza Hut. Hands down the best Pizza Hut in Raleigh. The customer service and delivery speed here never ceases to amaze me. I live just inside the delivery zone and I have always gotten my order no more than 30 minutes after ordering. I once ordered carryout and they had to remake one of my pizzas because it was a mess up. They offered to give me the mess up too and a free drink while I waited.

So, I’ll preface this by saying I’d had a couple issues here recently. I know most places have suffered during the pandemic, and that’s understandable. However, I did have to make a complaint. I won’t go into details. However, I will say that, with a bit of communication, a solution was arrived to. I want to give a shout-out to Samantha for taking action and communicating clearly, and being very polite and professional across all our interactions. With the credit that I had from the resolution, I placed an order for delivery. I am so happy! I ordered chicken wings, and they were seasoned well and cooked perfectly, and arrived piping hot! The driver was very polite (I’m sorry I didn’t catch his name!) and thanks to him. I appreciate the staff and their hard work during these trying times. I will order again!