Subway

Placed an order online the employee working confirmed my order that it was ready to pick up at 12:20 so she didn't get in trouble for getting the order completed late so when I arrived to pick up my sub because she confirmed it completed and ready to be picked up it wasn't even done it was sitting out on the back counter in front of the toaster where it sat for another 10 minutes before I could not wait any longer for it to be completed then tried to get a refund in which she gave me attitude for

I have been eating at subway since I was a kid. This past Sunday, 7/4/21, I had the worst experience I have ever had at a subway. Subway located in Plattsburgh, NY Walmart shopping center. This location is DIRTY and uncaring employees who cannot make a wrap to save their lives. I was told I could wrap it myself after she'd attempted to wrap it twice. She folded it up and put it in a bag and handed it to me like that, same goes for my partner who was with me that day. We were the only two customers there, the tables were dirty, to food was unprotected and flies everywhere. I will continue to be a subway customer but I will never go back to that location.

Poor visit at this particular location. Ordering went smoothly. Upon receiving our "food", we discovered that napkins we're nowhere to be seen. Stepping over a spill that had dried on the floor and was now sticky, we wiped off and sat down at the cleanest table we could find. My mini pretzel dogs were undercooked and doughy, the pepperoni pretzel my fiance ordered had a light, musty flavor. We ate and watched silently, as the employee making the pretzels went back and forth between twisting dough, and texting on her cellular phone, never having changed gloves. All in all, poor visit, poor food, and cleanliness of the store was horrible to say the least. Rating one star because we cannot rate lower. Not likely to return