Whataburger

Whataburger was fantastic as usual. The food was made to order. The patty and fries were hot. I was pleased to see a special needs employee is in training and brought us our order. Highly recommend the Dr. Pepper shake while it's available. It should be permanently added to the menu but at this point it's only seasonal.

I will not be patronizing this particular Whataburger ever again. The snotty little girl who took my order was very rude and a little condescending when I corrected her about what I was ordering. She then overcharged me for my meal and used the old "well thats how it rang up" excuse when I inquired about the price. And boy the look of contempt she gave me as I pulled away from the pick up window. At least the cook who brought me my food was a little more polite. So yeah, I will now go out of my way to get Whataburger instead of going to the convenient one, or maybe I'll just choose Sonic instead.

Food was great as always. Extremely slow service though. Ordered curbside, est. time was 2:05-2:07. Figured we would quickly pick it up on the way to a previous appointment, hence the curbside instead of drive thru. Arrived at 2:05, checked in. 15 minutes passed, nothing, so I called. Told it “just popped up” and would be out in a moment. Waited another 7 minutes and just went in and got it myself.

I came through the drive through and was talked to condescendingly and was mostly ignored to the pick up window, which wouldve been fine but then the food was dry and the fries were soggy and cold. the taste of the food was great but the sandwhich while covered in sauce was extremely dry and almost hard to eat

I've been going to this location for years. And it always feels like a gamble on whether things go well or not. And most of the time they do not. The drive thru is sometimes painfully slow, and they are aware, as one guy told me once to get comfy and read a book or something. Just tonight though was the last straw, as they gave me someone else's order. I know that working fast food can be difficult and stressful, but I've given it too many chances. At some point, somethings gotta give, and I've given the last bit of my patience. I will never go back to this location. Whenever my order is correct though, the food is really good. I just wish these people could follow simple instructions and do things in an even remotely timely manner. Good luck in the future.