Marinara Pizza

I would give them 10 stars. I’ve only found 2 places that actually have NY pizza. One is Mimi’s in Dallas and the other is Marinara in Plano. After trying ever “NY pizza place” all others fail to actually deliver NY pizza. My first trip to marinara I got the eggplant parm. I’ve had almost every one in the area and reviewed most but the only place that actually tastes like Italian eggplant is Marinara. The others are decent imitations but Marinara is the real deal. The people are nice the place is nice. The delivery is excellent. I can’t recommend this place enough. The only thing I recommend is that they add an eggplant parm sub to the menu. That would make the place absolutely perfect I’d probably order it every day.

For years and years we been going here for high quality Italian food. This place never disappoints, even late at night. Pizza is true NY style and folds well. Stromboli and lasagna delicious favorites too. If I were to suggest changing anything about this place, it would be the old fashioned drink machine with just 6 options. I mean come on, Freestyle has been out for years now. Step up your beverage game!

So I decided to take my family here. It was completely dead. We place our order and ordered fountain drinks. My daughter kept saying all the drinks tasted weird. As I went forth coca cola I see film hanging from the spout. I removed it and let the guy know. I wish I took a picture bit it was disappointing. I asked for can drinks and he allowed it. We ordered knots, pep. Pizza, baked ziti, and chix parm with meat sauce. The knots were drowned in herbs. The pizza was fresh and was actually pretty good. Baked ziti was rigatoni pasta,also decent, but for a place called marinara it seems a bit underwhelming. Also the pizza boxes were store on the floor...

We’ve ordered pizza here several times and it’s always been very good. Nothing lasts forever ! Management needs to talk to this pizza maker of ours. Marinara sauce: almost invisible and smeared on so light, it disappeared from sight. The Supreme Pizza was more like a “ go light on everything but the black olives and green peppers”. Small width onions that were hardly visible - maybe a 4 strands. It was just a huge disappointment from past experiences.

I’m giving at least one star because the pizza is actually amazing. When we first moved to Plano, we discovered this gem and it was where we ordered often. The past six months it’s gone downhill for delivery. The arrival ETA will say about 45min, but it will actually lean more toward an hour and a half recently. I understand everyone is understaffed. Believe me, I’m in an industry where we feel it too. However, customer service at Marinara has dropped significantly. We ordered two pizzas at 6:27pm to be delivered around 7:12p. Once 7:35p rolled around we gave the store a call to see what was going on. No answer. Called back. Store asked us to go on hold (after ringing awhile again) and we were on hold over five minutes. Called back and when he picked up and asked if I could hold, I responded I’ve been on hold and I’m trying to find out if you guys have sent my pizza out for delivery. He asked our address, seemed confused, then mentioned being swamped, and I was told ‘give me one minute.’ Six more minutes on hold. At this point it was nearing 8p and we were hungry. I hung up, called again, and he did not know where our pizza was (from what I could sense, it had not even been made yet). I asked him to refund me and he did apologize and said he’d send my cell a screenshot of the almost $50 refund receipt for our food. That was sent at 9:43pm. If the store cannot handle demand, please stop taking orders and creating an expectation. We would understand, this economy is tough . Also, just be honest and if you haven’t yet made the pizza or you know it will be hours, tell us instead of putting us on hold and wasting our time when we are just trying to eat dinner. We loved your product, but we will no longer be purchasing from you based on this experience. Your service has continued to lose quality and I hope in the future it improves again.

Chicken parmesan is insanely good and large enough to share. They also have my favorite garlic knots/bread of any place in the area. It's a quality meal at a good price and I've found over the last few years they're very consistent in the quality. It's also one of the few Italian restaurants that I like the food to go almost as much as I like it in the restaurant. Italian food tends to suffer the most from the time it takes to transport it home but this one seems to travel the best for some reason.

Awesome tasting pizza with a superb crust. I normally skip eating the edge of pizza crusts, but Marinara's crust was just too tasty and soft to waste. The only downside was the uneven distribution of toppings...more care to the assembly of the pie is deserved. Garlic knots were great as well, but instead of being served with marinara sauce, I would have preferred if they were served swimming in garlic butter.