Panda Express

The people at this Panda Express do not enjoy their job very much. They did not welcome me as I entered the store and we're very half-hearted in their interaction. Very little smiling was done by the employees. It was almost as though you were a bother to them by being there. Then to top it all off, as you can see from the picture the helpings were quite skimpy. For around $10 I expected a little bit more. Oh and one other thing, they didn't have any straws for their drinks. I would say someone needs to work on the customer service, quantity of food and supplies.

Customer service is always good, and the food hot and fresh. Other then, running out of things. (Which supply chains be doing that everywhere.) I have never had an issue here or a wrong order. Over all of most of the Panda I have been to it is consistent. I would say they do a very good job of keeping drive though waits short, and let you know at the box, if they need to make more of an item to give you the chance to change your order or wait for new product. Over all good.

The beef tasted great and was hot. But some of the veggies were over cooked. They were friendly and gave me extra veggies because of it. They were out of 70% of the menu due to a shortage. The waitress was friendly but not excited—her voice was so monotone it was comical. Still they get four stars for good food, and trying 🙂

I most always order chow mein and orange chicken. I noticed when I would go later in the evening, I'd get meatless orange chicken. Of course you couldn't tell until biting it that it was flavored crust. Then I started going earlier, but there wasn't much improvement. Someone even bought me a meal on another occasion, and the same thing happened. Just the other day I got coupons in the mail to buy a bowl and her a bowl free. I'd rather go to East Peoria's Panda Express and get one bowl done right.

It always amazes me with Panda express is that they always run out of food mid day and never have a full menu. Whether it be no food or drinks. Both times I have gone they were out of something and the cashier on duty couldn't explain why it happens. I feel like if you are going to be a fast food restaurant and you want to keep people coming back to eat then you should have a full menu and drinks!!

The portions were extremely small compared to when I go to the East Peoria location and they always forget the teriyaki sauce when I order teriyaki chicken. The last couple times I’ve been here, the chicken was just not good. It was kind of gooey. I’ve always loved Panda Express and I feel like I never had problems with this location in the past but they’ve honestly sucked lately. The portions are definitely not worth the money.