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Avis Google (8)
I usually absolutely love Starbucks. It's the one way my husband and I treat ourselves. Since right before Christmas this Starbucks is hardly ever open. They are constantly closing early or only staying open for a few hours in the morning. Every time I have tried to go lately they are closed. The closest one is a 20 minute drive away. They need to figure out the staffing and hours because they are losing a lot of revenue and customers by constantly being closed.
Update:
It seems that they finally have their staffing issues resolved!! They are now back to being open all day. Still having some issues with inventory, but I know that is happening everywhere. Back to being the place I love!
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Google
The drive thru line was ridiculously long, so we decided to go inside where there was less of a wait. After 30 minutes inside waiting we requested a refund. They gave us the money back, we decided to go thru the drive thru and was able to get through the line in a matter of 6 minutes. The manager didn’t help her staff but was just watching as everyone waited. It’ll be awhile before i decide to try them again.
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Google
Today this place was packed to the brim both drive thru and inside and there were very few workers, the baristas however treated me with utmost kindness making sure my drink got made as quickly as possible, it’s always hard to see workers struggling in a rush like that but they handled it very well.
Google
Went inside because the drive thru was absolutely crazy. They didn't have any coffee brewed....took over 20 minutes to make 3 drinks. One of the drinks (a small) was only half full and the rest was foam...not worth the money or the time!!!
Google
Hours on website say they are open. I drove there with my granddaughter only to find them closed when the hour on website said they are open until 9:00. They were closed on a Sunday at 1:00. If you aren’t going to be open have the decency and consideration for customers to post correct hours.
Google
My wife loves all of Starbucks drinks, I'm more of a black coffee guy and think it's a bit overpriced and not the best black coffee out there, almost had a burnt taste to it. What is even worse is the drive thru line is always soooooooo long. If I have to stop somewhere I'd prefer Duncan.
Google
Drive thru was long but worth the wait! The young lady that’s taking payments and handing out orders. She was so polite and professional. 3:04 pm March 12th Pekin Illinois Starbucks.
Google
No ice so on a hot day drinks were gross. And couldn't make what I wanted. No sign posted in drive thru.
Google
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