Starbucks

I had to post this because I keep giving this place a chance and today was just the last straw. The lady who served me was kind, but it is always the people who make the drinks who never make the drinks right. Almost 95% of the time i ask for light ice, and I get served a venti cup full of ice of whatever my drink is. So this morning I decided to try to ask for no ice because they never make my drink right anyway … what do I get? Half a drink IN A VENTI CUP. But when I order “REGULAR” venti cup size drink they give me light ice. Are you guys serious? There is no consistency. In all my years of drinking Starbucks I have never been served half a drink when asking for no ice. They just fill up the rest of the drink with more liquid to make up the difference. I cannot waste my money here any longer.

Holy Chaotic Meatballs. Starbucks, find the best leader you have in this market and station them in this store. A line of people waiting in store for mobile pickup and no one has acknowledged me after 15 minutes (I placed my order thru the app 30 minutes ago). I get that they are overwhelmed and busy BUT a little customer rapport would go a long way. Ceci YELLLLLLING is not a help. C’mon guys!

Went through the drive-thru at 8:30 this morning. There were a few cars in the parking lot and two in front of me in the drive-thru. I ordered a medium White Chocolate Mocha. The drink was ready when I got to the window. I paid the $5.39 and tip and drove away. Halfway home, I took a drink. Definitely NOT White Chocolate Mocha. When I arrived home, I asked my husband to take a drink. He did and said, "It's coffee with some other stuff in it.". Through with Starbucks.