Chuck E. Cheese

Fun place to take the kids! Lots of games.. I miss the old ticket system as it felt more rewarding, yet it is way easier using cards to manage your tickets and points. They offer unlimited plays for different intervals (30min, 1hr) etc. They also have points. I find it better to have a point card vs time card for younger kids, I think you get more value from it. Though with an older kid 7+ a time card could be better value. Their pizza is actually really good compared to other places. Their prices for food reflect good quality. I remember the old days when the pizza was cardboard tasting. It's definitely improved! The staff have always been great at this location! Very friendly and curtious! I'm glad this place made it through the worst part of the pandemic as I always get a new photo from the car ride each visit (see photos for example). Your tickets never expire, save them up to redeem them at the counter for various toys or even cotton candy. They host birthday parties here, so inquire within!

Came here with my wife, Daughter, and nephews, Pretty decent experiences with staff trying their best, Although a couple mistakes happened at the ordering counter due to the front staff being unable to properly hear me over the other patrons and music. Pizza was good even with burnt crust. Stuffed crust was the best to me. None of the stage/party tables were being used. Convenient timing had mostly polite other patrons but luck is not always in your favor.

For close to $500 that I spent for my daughter birthday there, I expected good customer service and a better host ! Everything was a joke . We got there 5mn before our party time and there was no host . Host came 15mn late to our table and took the orders . And then that’s it ! Everything we needed it I have to track her at the kitchen to ask or at the front . I took our drinks pitchers myself for refills every time they were empty . We needed more food so I went to the front and ordered. That food never came . Tracked the host down , asked her and she looked annoyed . She said she would check it out but never did ! Chuck came out late but as soon as he left one of the employee came out and told us to move as our time was over . I told her that our host was 15mn late for our party so we deserved to finish our cake but she didn’t seemed to care . She went back and brought a supervisor and they started moving our plates to another table. At that point all the parents present were shocked . I had parties at a lot of locations but this is the worst experience I’ve ever got . A backyard party would have been better than this. I’m very disappointed ! I hope the owner will train and turn things around .

Edited: Owner Responded quickly and gained them 2 stars on my review, I definitely appreciate that and as you can see my pictures gain views like insanely fast so attention would be best as good attention and not bad attention. Some places won't ever recover from my pictures like the blue ink in my pizza from a place in Oregon but most my reviews are good ones and I hope this one turns into a good one too! Thanks for the quick response, I'll update this quickly as it changes. My son got 4 pieces of candy and a 5" ball for a thousand tickets. My friend went with a 10 person party, paid for 3 pizzas and got 1. They wouldn't refund and instead offered her to take pizza home after the party was over.. this place is legit stealing from customers. I just read other reviews about the staff there. Sorry but this goes on my bad list of do not visit.. and I'm pretty popular. Bad places don't deserve good customers. Also your letting kids run around touching and being in each others bubble... Spreading delta variant.. this is bad place to be. Photo of the 500 ticket ball, this ball + 4 jolly ranchers was a thousand tickets. . . Wow.

Didn't get food this time but last time the pizza was pretty good. It still looks good. No more slide/jungle gym thing anymore since Covid started. They completely removed it, added more games and spaced everything out. It's always surprisingly empty when we go, which is honestly nice. The gate greeters always check to make sure kids are with the correct family according to the stamp they give u when u leave, which i will always appreciate for safety reasons. Friendly staff, very clean Chuck e Cheese. Got pics with the mascot too!