7-eleven

I usually have an ok experience when I visit this location. I have lived in this area for almost 5 years and each time is the same. However, today, was something different. I had purchased multiple gift cards in the month of December while using my debit card with no issue. Today they refused and said that cash only for gift cards, I asked why and the cashier said that "it's what his boss said" he did not elaborate, I honestly wanted a reason and he could not give me a real reason. I explained that I bought gift cards within the last 2 weeks with my debit card with no problem and he again, did not provide me a reason. They wanted me to use the ATM to pull out cash to pay for the gift cards. I explained that a debit card is like cash, it's coming out of my bank account and they still refused, I was not going to pay the extra money to use an ATM that charges service fees. So I said I was not going to make the purchase (it was a $100 purchase for 2 gift cards for my daughter's birthday). My husband was with me and he said that I could have been "nicer" because there was more than likely a language barrier, and I completely understand that (the employees here are Middle Eastern). However, I can't let that be the excuse since both of my parents immigrated from MX and have learned enough English to help them in situations similar to this one. And if the "boss" is going to make decisions like this, he should explain to his employees why so they can explain to customers why. OR if there is a language barrier, add a sign to the circular that has gift cards. To make it sound even worse (not by choice) they also refused another customer to add jalapenos to his pizza since he did not purchase nachos. I thought that was rude and considering that the giving him 4 jalapeno chips is only a few cents.

I was just at that store the store clerk tried to lie to me and tell me tax on a two dollar item was $.70 so I corrected him and he started yelling at me cussing at me refuse to sell me anything told me to leave the store I tried to call the police on that man needs to be fired and the 7-Eleven is shut down

Dear 7-Eleven Corp., About 2 years ago at your, 7-Eleven, 711 Oceanside Blvd, Oceanside, CA 92054, facility. I went in to buy a hot dog/Big Bite and when preparing my hot dog toppings I needed to throw away some trash. So I asked the lady that was working there at the time “excuse me where is the trash?” she responded with “Right there” I was still confused so I asked again “where?” again she responded with “Right there” so at this point I just started looking on my own and I asked “Can you please show me where the trash is at.” She responded with an insult saying “You can’t read, its right there, are you retarded” after that I just kept my trash and felt really bad about myself. The worker was about 5’3 and looked like she was Latina. I paid for the hot dog, left and never went back to that 7-Eleven again. Please train your staff on customer service. Sincerely 13 year customer, Alex Crowly

I've been here a few times. All in the evening. The store is just dirty, unstocked. The guy usually there Sam, tall lanky with a beard is very unfriendly. Never says hi and never tells you how much you owe. Last time he was talking on the phone while ringing me up. The floor was sticky the soda fountain was a mess. Last time comng here, I'll drive farther down Coast Hwy.