Pizza Hut

The pizza is fine but perhaps this store should consider buying a knife to cut the pizzas into actual slices. Since I moved here in summer of 2020, I've had to cut the slices of every pizza my family has ordered. We really like Pizza Hut and I'll gladly purchase and deliver a knife for the Oak Ridge store if you need it that badly. We love the BBQ chicken pizza and Buffalo Chicken pizza which use to come with bbq or wing sauce but that has stopped. We now have to be sure we have those sauces on hand since Pizza Hut has stopped providing those (without explanation)

On Tuesday 5/3/22 I ordered food for my kids and myself. I did not realize I put in the wrong address until I received a txt from the driver delivering my food. I felt horrible because we all know how much gas is currently. I gave him the correct address and when he showed up he had a smile on his face and was very genuinely polite even though I put him out of his way and possibly behind on other deliveries. I did not get his name but I believe he drove a gold car. He deserves to be recognized…. And the food was still hot and delicious

The staff at this location needs proper training. I purchased 2 pans of chicken alfredo and a stuffed crust pizza. The alfredo had little sauce and noodles were very dry and crunchy. Both pans of pasta were not edible and were half filled. I paid $40 for this order only to be able to not eat half of it. The kid working didn't want to remake the order. He took both pans of pasta to the back and drizzled sauce over them. This type of customer service is absolutely unacceptable!

Ordered 2 hours prior to close. Order was never delivered. After attempting to call multiple times the only time they finally picked up was to hang up immediately. I was never contacted and my order was never canceled. I had to contact corporate to request a refund and my order is still showing online as in the process of being made

It was delivered cold and part of the order was missing. I called and the manager said he would send someone out with the missing items but that never happened. So I contacted the corporate and they assured me that within 1-3 business days I would hear from the manager at my local Pizza hut. That also never happened. So I basically paid a little over $50 for 1 cold pizza that arrived at my house 1.5 hours after I placed the order. The other pizza and the wings never arrived. Needless to say that was the last time we order from there. Papa John's gets our twice weekly pizza order now.