Insomnia Cookies

The cookies and ice cream here are quality and so amazing!! They were hot and fresh when I got to eat my cookie sandwich and I’d driven all the way home already!! Definitely coming back!! Makayla, Elizabeth and Sade were incredibly helpful and very kind!! They have warm smiles that make you feel welcome! Definitely check them out for some quality desserts to fix that sweet tooth! 😌

Ok cookies, never ready on time. I've ordered a few times, and while the cookies are good, they're never ready at the time I've ordered to pick up. This time I had to wait 30 minutes in the shop while the girl cooked them, and then they weren't cooled all the way and are stuck together. Just know they taste good but they probably won't be ready at the time you order them for, which I think makes a huge difference in the experience.

Never again will I go to Insomnia. Wanted a first week of school treat so I went by at 10:00 to get some cookies. There was a sign on the door that said online order only. Frustrating. I had a free coupon for delivery my apartment gave me, so I used it. I waited for TWO HOURS. The tracker would not work. Finally they got here, I opened them, and there’s only five cookies, not six. The box is called “super six”…how hard is this? Even if it’s a first week of school “we’re busy” situation, how do you not anticipate that as a business? Ridiculous. Now I get to enjoy my almost $4 cookies each cold.

So not only did we receive no indication that our order had been canceled our card was also charged and we were sent a text message that the delivery had been completed when no cookies were delivered or ever on the way. When we called to see what was going on the lady acted like we were the problem. She was rude and offered no answers as to the problem. Then struggled to give us away to get our money back because we would be receiving nothing. Stay away it’s way over priced anyway

I was excited to try the vegan cookies here. I ordered double chocolate chunk, birthday cake, and chocolate chunk. Sadly, the cookies were disappointing. When you have a cookie not only should you want to eat it, but you should be reaching for more. I didn't even want to finish one. The predominant flavor in all three cookies was just sugar. They are all overly sweet. The flavors were underwhelming. I'd rather buy some oreos. Two stars for the staff being kind and the cookies weren't gross. Just too sweet and I wouldn't want to order them again.