Starbucks

Went inside vs the long line outside. Ordering was easy, got a white mocha latte and a bacon gouda to start the morning. Came out quickly back to back, fresh and exactly as I wanted. Only reason not 5 stars, the place was rather dirty inside, rags on ground, trash was over flowing and tables weren't clean. Makes me wonder about behind the counter?

I’ve gone to this Starbucks for years. The drinks are always a hit or miss and you have to wait in a line for at least 30 minutes. I get order the same thing everytime I come through, today it was extremely sour. When I went back through to get my drink remade the girl at the window was extremely rude. I told her I appreciated them remaking it, she completely ignored me and shut the window. My “remade” drink tasted like watered down coffee. Not worth $6 multiple times a week.

Bad customer service this morning with the girl working the window. Asked her to repeat my drink when I pulled up because the voice box was extremely muffled and she looked at me like I was stupid or she didn't understand what I was saying. I think she got offended when I asked because she handed me back my card closed the window all fast handed me my dink after just a bit and then I said thank you. And no response and again closed the window like I was gana rob the place. Jesus...customer service dear. Work on it.