Arby's

For the guy taking the drive thru orders. Great attitude and very friendly. Great job on the up sale on the jalapeños poppers. Rubin was perfect. Great amount of sauce, perfect amount of meat. Best part, fast. I have a hour for my lunch and I like to be in and out so I can actually enjoy my meal. Great job guys. Excellent work.

We're 1/5 the way through the 21st century, and this place still hasn't adopted online ordering. I mean; it'd really be nice to pull up, say my name, grab my food and go. But nooooooo! You have to chisel your order on to a stone slab, place it on the altar to the God of Meats and wait for your prayers to be answered. It's so inconvenient, and time consuming. Arby's, please join the rest of us in modern times. Great food, great staff.

I’m not mad that there isn’t any crinkle fries. That’s obviously a supply chain issue. Surprise. I’m not angry it took 30 mins for a sandwich and fries. But I’m angry that the crew are actively bickering at each other. They’re yelling so we can all hear “this is the team player aspect I’ve been talking about! You’re not it!” It’s awkward and unprofessional. This is no way for them to behave. If you’re understaffed, it’s time to bump wages. This is ridiculous.

Totally disorganized. Seemed like there were 3 experienced people (one a manager, one running the drive thru, the other the cashier), and 3 brand new people. Kitchen staff must have been new, too, because they kept getting orders wrong. Everyone was nice enough, and they were really trying, but when there were only 2 people ahead of me, and 2 people waiting on food, it shouldn't have taken 45 minutes to get through the line (went inside, not drive thru).

Spent the night in Montrose and was looking for a quick bite to eat before jumping back on 50 and returning to Denver. The previous evening I had seen a commercial for the 2-for-6 promo and decided one for now and one for later sounded like a good deal. So, I grabbed two gyros, both Greek-style with one being "spicy". I didn't know "spicy" meant Cholua hot sauce, or whatever brand they were using. I'd hoped it meant with jalapenos or chipotles or something. It wasn't bad, just not what I was expecting. On the brighter side, I saw crinkle fries on the menu and ordered them up, preferring the texture and shape of crinkles over curly fries any day of the week. I'm not sure if it was the potatoes or the cooking, but they didn't taste like they were cooked properly, however they were a still better than curly fries. The employees I interacted with were extremely friendly and accommodating, so no complaints there. Restaurant was clean as well.

Absolutely abismal service! I'm kindly refraining from using profanity in this review. Went inside to order. Said "Hello, how you you today"? The response from a no name tag employee, making custom drinks Without gloves, was "Yeah". I am with a female guest. She orders; requesting the buns extra baked. The cashier says, "sure thing ma'am"! He askes her, "anything else?". No thank you. I wait about 20 seconds of uncomfortable eye contact, before I proclaim My order. I am male. I order the 2 sandwich special. The order complete, the cashier simply demands the total, with no confirming the order to me; the payer. No please or thank you upon payment. The nameless cashier goes to the back to multitask making our order. I notice another employee putting chicken tenders from a bag into the fryer for my order. This cashier is starting to drop another customers order of cheese sticks into the next fryer, and while doing so, tells his coworker, "These cheese sticks are probably bad by now, sitting here on this counter all evening," and drops them to cook anyways. Coworker says and does nothing about this. There being literally 3 employees, and one manager running everything, our order takes upwards of 15 minutes. Having gotten my name on the order, he calls to me, "Hey dude, here's your stuff." Wow, what a charmer. My partner checks for a correct order, and so do I. Before leaving the cashier, another couple walks in, one a male, one a female, and politely greets the female, then the male, and asked how he can "serve" them tonight. They order, and the cashier exclaims, "absolutely!". Reads them back their order, and also upsells on other products. He then says, "That'll be $$$ please!". Gets the name for the order. Order is simple, and made in four minutes flat. The cashier Excitedly says, to the pretty female, "Here you go, Name here, is there anything else? Thank you so much for dropping on in!" I then decide to leave, myself. Now, My personal opinion, is simply that this cashier was selective with whom he was willing to show even a sliver of respect to, seemingly to someone whom he can get something out of, for himself; to make himself look and feel better than he was showing externally, to me, or other select customers. Secondly, was very likely intimidated by other males in general, and decided to withhold all respect to those he doesn't want to show even professional respect to. Third, I honestly feel dealing with an automated ordering system would have been absolutely delightful than to deal with the l that discontent ever again. This is my longest review of any restaurant, and this is necessary because this was simply just My story. I'm sure there's Always worse, every single day. My professional advice is simply: don't go there, and infact, tell your friends and family any l and yourself; Your money's well spent elsewhere. This Arby's is definitely poorly run, and cannot function properly without a professional, courteous staff; and a few competent managers who not only care about training professional cashiers and food prep staff, but are also aware of the behavior of their current staff, and are willing to Either discipline and correct the negative behavior, or having the spine to fire the employee, and reallocate staff to finish the days work Correctly! Sorry to shpeal this so much, but I was literally grinding my teeth In Anticipation of just leaving without roasting this employee, and general store. Thank you