Mcdonald's

Went thru drive thru waited 10 min. No traffic moving then one car left waited 5 min for next car then I got my order and it was wrong . They asked me to pull over and wait. I declined mgr. said it wasn't her fault they got the order wrong. I asked for my money back and left. Mcdonald's has become completely inefficient and slow

I don't normally try to leave bad review but this is insult to my eyes and money. I understand the term you get what you pay for but come on like these are promotional items ...your selling point. Sigh... I don't normally purchase food from this chain of restaurants so..I blame the advertising. As you can see in the first picture down below is supposed to be a tomato mozzarella chicken sandwich from there international line. It's missing the mozzarella so I called the restaurant and the lady I spoke with was very friendly and might I add that she picked up a ringing phone during lunch rush.I told her what happened and she apologized which was very nice. She lets us know we can pick up a new sandwich, so I sent my husband to get the sandwich and he brings back picture#3. First of all the third picture I don't even know what that supposed to be. Its sad that someone would have spent their money on that particular sandwich (I got it for free thank God). But are you kidding me that's horrible; overcooked patty, cheese glue, one tomato and wilted lettuce all for little over 5 dollars. I wish I can give zero stars but I think I have to give one star just to submit my story. Sorry for the long rant but people spend their hard earned money to try something that is not reachable in the US. We need to start making our own burgers from home (like I've been doing) I need to keep doing it because this isn't it.