Moab Coffee Roasters

We were greeted by two employees who both had great smiles and were happy to be there! They made us feel welcome and were so pleasant during the start of our day. They greeted us as we walked in and make sure to tell us how long our order would take. We wanted a quick bagel and coffee before Arches, and they did that for us. It didn't matter what time of the day we drove by, but they were packed! We know why now... We made sure all of our Arizona peeps saw how happy we were with your business. We will definitely be back next time we go!

Extremely poor customer service here. The gal behind the counter was blunt and not friendly, and we heard her use a ridiculing tone to another customer that if she wanted a “cheaper French press there’s a thrift store a couple blocks away.” Then my drink came out and it was announced/made wrong with a sauce I can’t have unfortunately. I tried to really kindly tell the guy that I had ordered a different drink and he made a whole scene, slamming the drink into the trash and rudely telling me I DID order that drink (I didn’t) and that I would have to wait for all the customers to get their drinks before he got back to making my correct drink. I was understanding and thanked him and he huffed and looked away without responding. Won’t be returning. Our favorite coffee shop next door will remain our favorite!