Whataburger

This location has has good service, polite workers and food is usually out on time. Despite having 6 cars ahead of me I was able to order and leave in about ten minutes. So I believe that is a decent time to take orders, make them and send them out. Especially since my order was not a small one, and it was completely correct. I Definitely recommend this location.

Dine in is great but when you order to go from this location always make sure everything you asked for is correct before you leave. I think they know someone isn’t going to drive all the way back for wrong drinks and stuff added to a burger that you didn’t want. It seems to be a regular occurrence and a go to response of “bring it back and we will fix it”, no get it right the first time!

Ordered a SAUSAGE bob ranchero and they gave it to me without the sausage , which isn’t the problem I get it mistakes happen, however there was NOONE in the restaurant but still ok . I took a bite then realizing what there’s no sausage . So we take the sausage bob (without the sausage) back to counter and showed the manager because she’s the one at the counter , she proceeds to turn around get a sausage and wrap it in the white burger wrapper and comes back to counter , while I’m standing there with egg and bun in my hand confused as to what’s happening? She then gives me the sausage by itself wrapped up and I just look like WHAT !!! So then she sees the PUZZLED confused and she asked wel do u want another one and I was like yes. Making it seem like if I was bothering them and I. Reality it was their mistake. Just over all bad service. That was not the only issue

I love whataburger but something is wrong with this location and every whataburger in the valley the always screw up the order I ordered a double jr with extra sides they gave me my sides but no lettuce tomato mustard I was like huh? I have gotten whataburger In San Antonio, del rio, Houston, Austin never have a problem but the valley constantly screwing up the simple of orders and I asked for ketchup with my on line order didn’t get not one ketchup… what’s going on with whataburger come on

Horrible service I ORDERED 2 KIDS CHEESEBURGERS PLAIN AND DRY AND THE GUY ARGUES WITH ME SAYING I ORDERED IT WRONG MY KIDS FRIES WERE THROWN IN THE BAG UPSIDE DOWN THE GUY DIDNT GIVE US ENOUGH CUPS MY MILKSHAKE WAS OVERFLOWING OUT OF THE CUP ITS HORRIBLE THE EMPLOYEES ARE YELLING AND LAUGHING AND THATS BECAUSE ITS NOT EVEN THAT BUSY employees are just standing around while the tables are really dirty.