Mcdonald's

Today is 10/12/22, Wednesday. At around 6:05-6:15 am this morning, I was greeted by a very nice young man. I placed my order, pulled up to the window and a young african-american slim male with braids, greeted me with a good morning, asked me what kind of condiments I needed for my breakfast sandwich, took my credit card (said thank you, it will 1 moment), handed me my card back, gave me my meal and said thank you to me, and said you have a wonderful day. Now this may not seem like much to many people, but it meant the world to me because it's been a loooonnnng time since I have been greeted this way. That little greeting changed my whole demeanor in such a short period of time which started off as a bad morning. So I want to praise that young man (wish I caught his name), and just want to say you are a good example of what customer service is suppose to be and I just had to share that. Keep smiling and enjoy this compliment.

What a change. Six months ago the service was abysmal, Ray Kroc was rolling in his grave. The flag bearer of fast food dropped the ball, and 20+ minutes of wait time was the norm. I believe this McDonald's must have realized this and managed to speed things up to pre-covid levels. When I recently arrived there for a midnight bite, I found a line of cars 20 deep. And I was expecting a long wait. But no, I was at the window with food in hand no more than 15minutes after arriving. How was the Big Mac and Fries!? Amazingly fresh tasting. Congratulations to this McDonald's for making the needed adjustments and delivering fast food.. FAST!