Shell Shack

The food was great seems slightly over priced but was isn't now a days. I ordered the Buffalo sandwich gotta admit its definitely one of the best ones I've had and the little touch they add to the top bun was a plus . You do have to do a lot of looking around to complete their menu . What I mean is the market value of each item is written on the wall and it's ok I understand the market value fluctuates. But you won't find the kid menu on the table menu you gotta find that on the wall too. They only have 2 options so not that big of a deal . They have a decent size bar as well .The waitress was good no complaints there. The only reason I gave 4 stars was because the second we walked in to get seated one of the first things the hostess mentioned was how there is a 20% gratuity for party of 6 or more. Probably not a bad thing if you're allowed to read it yourself on the wall or the menu. But by them telling you the second you walk in it has you feeling like they are cornering you before they sit you. How are you going to tell me what I'm tipping? Also that's a double edge sword if you're going to tell me what I'm tipping then I should be allowed to tell you how good my waitress better be. Overall I'd definitely still comeback now that I know how they operate Probably won't feel so rough around the edges on my next visit

I have eaten here a few times and because it's close to my house I keep going. The service was subpar at best. My daughter and I waited for a server to greet us at our table for almost 10 minutes after we were seated. I finally went to the bar and asked a random employee if we could get someone to come take our order and the host ended up returning to assist us. I ordered grilled shrimp. Have you ever tried to remove the shell from shrimp AFTER its been seasoned and grilled. If you'd like to try your hand at it, go here and get it. Unless you have the patience of a Saint, you will find yourself frustrated rather quickly. I wouldn't have been upset about it if the menu would've stated the shrimp will be cooked and served with the entire shell on. Needless to say, I didn't finish it. My daughter enjoyed her crab legs so that was a plus. I would not recommend this place unless you just REALLY want seafood and want to spend money for average food and before average service.

First and last time visiting this place. Service was horrible, food was cold, my catfish was ok.. hush puppies were super greasy and cold and hard. Asked server for more hot fries because mines were cold and old, but my husband’s were warm. We were done with our fish before we got the fresh fries back. Initially received our meal before we even got our drinks. Our waitress Angelica kept disappearing. I normally give the benefit of the doubt when people are short staffed however there was HARDLY any customers. We came in at about 8pm and by 9:10 my husband was walking around trying to find someone to cash out our ticket. Finally the bar guy came in sight so my husband asked him to cash us out and when he turned around he saw our waitress sitting. At this time it was only my husband and I, two other young men that just received their meals and one other lady walking around for someone to cash her out as well. So there were not a lot of people at all to be this slow. We wish we would have just waited the hour for a table at Cheddars or gone to Raising canes. At least I would have gotten satisfied. Pictures are of the old cold fries I never ate and the new fries she brought after we had finished everything. Side note they only look good because of the quality of the camera. SMH Only reason my husband didn’t ask for a supervisor is because we didn’t want to have to wait there any longer b/c all of the workers kept disappearing🤦🏽‍♀️

Ok this place here has the WOW factor. The food and service was great. The manager and staff are military friendly and try to accommodate to us. (No loud noises or surprise factors) the establishment was clean and yet again the waitress was a cutie. Always had a smile always on point and courteous. The management was engaging with customers as well. Absolutely great environment.

Well, let me first say I have this place a 2 star because the waiter was very nice had a great sense of humor. But the seafood all tasted the same and it was like a build up of used seasonings that was black on our seafood boil similar to mud. The place was extremely extremely cold! The drinks were okay. But overall will likely not eat here again.

Ask for Annie because she has by far been the best waitress we have ever had. I didn’t have to ask for refills or anything, she brought them before we even had to ask. Also very personable, enjoyable and funny. We have come here for years and never has someone as great as her, we come back for the food.