Taco Bell

We love Taco Bell in our household. We often order it through door dash and up until the last couple times we’ve never had issues. First, we were missing our chips and cheese (they informed us they were out after we called. They told our dasher but they did not tell us that) and the grilled chicken burrito had nothing in it and was just sloppy. We called the store and the guy we spoke to was very nice and said we could come back and he would remake the burrito himself. Next time we got MAYBE the size of a silver dollar of nacho cheese sauce for the nachos and on the fiesta potatoes. They can never get an order right even if I go to the drive thru. After reading more reviews here it’s obvious something needs to change with the service at this location. I get it, places are short staffed but it shouldn’t be an excuse for poor quality made food and missing many things…

Literally one of the WORST interactions I’ve ever had. The employee at the drive through immediately had an attitude, when we told her we were picking up a door dash, because the loony was closed we had to do drive through, she did not respond so we pulled forward. Then after 20 minutes of waiting in the line to get to the window, she again had the nastiest attitude because we apparently did not check in with her? She told us the food was ready but still forced us to go back to the back of the line. We are still currently in line. Our door dash was supposed to be delivered over 40 minutes ago but we are stuck in line. I completely understand there is a protocol to follow but there is absolutely no reason for the tone and complete lack of customer service. Put someone else on window if she is going to speak to customers this way.

Odds are, when you drive by this place you will see a line of cars stretching to the highway. You ALWAYS see a line of cars stretching to the highway. Know why? Because they are the SLOWEST Taco Bell you will likely ever encounter Only two cars in the drive thru? Congrats, that’s a rarity…expect to still be in line for at least 15 minutes They are also extremely unprofessional on top of being slow. One older guy in particular, just stares, glares, and never says a single word…and that’s the guy they have working the drive thru window! They also don’t open until 10, (and only serve breakfast from 10-11), and close at 8. That is unless they just don’t feel like opening then, or decide to close even earlier, arbitrarily Awful, awful place. Probably the worst Taco Bell you will experience. And if you find a worse one? Well, you have my sympathy

You will be tempted to stop because who doesnt love tacos, but don't do it! Absolute worst experience I've ever had at any fast food restaurant, and it's not the first time. I was given attitude for asking a question about taco pizzas, then told to leave if I wanted to ask questions and yelled at through the drive thru speaker by multiple employees. I had my young kids in the car too. I'm not sure how this place is still open, about 80% of the time I've tried to go there their card machine is "broken", I've been berated and told to leave. What a joke.

I went to this location at 11 am, right when they opened. the drive thru employee said he was the only person there. he asked me to order through the app. I pulled over and downloaded the app. then I signed up and placed my order. that took 9 minutes. one other car went through the drive thru. the employee told me that they only do 1 order at a time so i waited another 5 minutes in the drive thru line. I gave the employee my name and told him i had already ordered. then i waited another 5 minutes for my order to get made. most of my food was ok but my steak chalupa was chewy and cold. I don't mean it wasn't hot. it was cold as in refrigerated. this place served me leftovers. It took almost 20 minutes to get my food even though I was the first person there. the location across town smokes this place.

If I could give this place a zero, I would. The manager who works the morning shift is nothing short of rude and disrespectful. She told me I was rude for adding a an item at the window and had the audacity to call me a "***hole" when handing me my food. She has no regard for customer service and I would rather eat my own feet than ever give this place another dime.

So I ordered doordash at 7:17 and door dash CONFIRMED my order at 7:19 (I have screenshots). My door dasher got there and had to wait 20 minutes just to be told they didn't haven it ready and to loop around. She called me almost crying her eyes out because a girl names Sarah came out after having her wait for over way over 20 minutes by now to have an attitude saying are closed and won't be giving her an order. We then called upset because now its past 8 and we didn't even recievee a cancelation yet so we called say we accept it if they weren't going to do anything for 40 minutes. Sarah just wanted to say that we should have ordered sooner and everything. If 40 minutes isnt enough then she needs a reality check and no reason to be rude to a innocent Doordasher trying to do their job. I will be calling in the morning when they are opening.