Whataburger

Restaurant was clean, people were civil that took my order. Unfortunately the food obtained from this particular location truly was disappointing! The burgers were all we got, and I was visiting someone who had spine surgery. She sent me out to find a whataburger for her and both of us had soggy cold burgers! The restaurant was only 5 mins away, so sadly I have to rate this one at a 3😶

We ate here on a Wed night around 7pm, and waited over 45 minutes in the drive thru. There was a full line all the way around the building by the time we got to the window making it super hard to get out of the drive thru. After 20 minutes we were ready to leave, but in this location, you can't just pull out of the line once you have placed your order. When we finally got up to the window, she tried to hand us the wrong drinks, and had to make us new ones stating that the person in front of us got our drinks. She was making small drinks and I explained that we wanted Medium drinks, and she said they were out of medium cups. I said then I guess we need large, and she sighed, rolled her eyes and got large cups. It's not our fault you are out of Medium cups. I asked her if I could use my app to get my points and she said no, that you can scan your receipt or order through the app ahead of time. Then when she handed us our 2 meals, the fries were cold. I asked her if we could get fresh fries and she explained that we'd have to pull forward and it would be a 15 minute wait for fresh fries. I told her forget it. I even dumped the fries in the bag to see if the ones on the bottom were still hot, but it's like they had been sitting there in our bag since we first placed our order. We just ate our Honey Butter Chicken Strip Sandwiches, no fries and I left really aggravated knowing I just spent almost $21 for that! Then to top it off, I couldn't scan my receipt to get my points for the app. I understand everyone is understaffed right now, but hiring rude staff doesn't help matters.

Hate to post it but I'm pretty sure I got food poisoning from here. I never eat out and was on a work trip and probably 2 hours later I was down for the count. Love whataburger and never had issues at any other one and I know it happens randomly to the best of places. Hopefully it's a rare issue. Still love the patty melt!!

I counted a total of about 12 workers The only one I've seen working was the manager the blonde lady. The rest were standing around doing nothing people were complaining that has been 45 minutes to get their order. To be a good manager you have to delegate And have someone really good expediting orders.

Ordered two whataburgers with mayonnaise all the way got two double burgers with mustard. She repeated it back to me exactly as I ordered it. Am I supposed to have to take the hamburgers out of the wrappers to look at them before I drive off. Here lately every restaurant I order from screws up my order. The last four restaurants have not gotten anything close to what I asked for. I'm a caregiver and after working 40 hours at my regular job and taking care of somebody 24/7 I didn't feel like cooking. Very disappointing.