Five Guys

It’s definitely too expensive for what you get, and especially for what I got…food poisoning. About five hours after eating my burger I got violently ill. Over the next 24 hours I vomited over 30 times and spent over 8 hours on the toilet. $35 is already too expensive for 2 drinks, 2 burgers, and a regular order of fries to split with my buddy. But I would’ve happily paid that again to avoid the pain this restaurant caused me. Proceed at your own risk.

I was refused service for following the rules... I came into 5 Guys to get a burger on 1/19 at approximately 6:30 with a friend. I had a mask on, my friend did not. I had come in with the intention of ordering my own burger. We were not planning to pay together; separate people, separate orders. My friend was asked to put a mask on by the manager, he did not have one. He asked if the establishment had one he could use, they did not. He then saw everyone seated at tables without masks on so he took a seat. I then tried to order burgers and was refused service. I asked why. The response was "I can't serve you because he is not wearing a mask." I then responded "Okay, but I am wearing a mask and following the rules why can I not order a burger." I was met with the same responses. I then tried to clarify that I just wanted to order a burger for MYSELF and was still refused. I understand if someone is not following the rules you have the right to refuse service and ask them to leave the establishment, I have no problem with that. Kick them out if you need to. What I don't understand is how you can refuse service to a customer who IS following your rules just because they are associated with someone who isn't. I had done nothing wrong. Extremely upset and confused by this situation I left the establishment. While I know these are unprecedented times, I hope the manager can receive training on how to serve people that are following the rules.