Panera Bread

Unfortunately one of the worst Panera experiences I’ve had. Ordered Pick Up which included a coffee. They were out of all coffee except a flavored Hazelnut option. Once we were on the road I discovered they forgot my baguette and only packed me a knife for my soup and salad. My soup was lukewarm at best.

I've not had Panera for some years. My husband and I just wanted a light dinner while working in Lima. We ordered the Greek Goddess salad, classic chicken noodle soup, bistro french onion soup, steak & cheese sandwich (added fried pickle chips on sandwich) and 2 brownies. It costs us $55. The soups were good. The salad was tasty. The sandwich barely had any meat on it. I really didnt see any cheese. The bread was slightly burnt too. The fried pickle chips were literally chips. I was expecting actual fried pickles especially for a $1.39 upcharge to add. I had a few crumbled chips. Absolutely ridiculous! I could have spent less at subway or same amount at jimmy johns & got a lot better sandwich. The salad was small for a $14 salad. I could pay same at Buffalo wings & rings and get a salad almost twice as big. I definitely will not order from them again. Overpriced for the quality & portions

I am absolutely disgusted with the remarks I heard today while in the drive though. I was waiting for my order, when Inside the store an another employee approached the person who took my order. With the window wide open I heard them say quite loudly “You know when you first started here I thought you were gaaaay!” Then the employee who made the remark started laughing. Obviously this crosses the line and is absolutely uncalled for. Nobody wants to be hearing this sort of thing while picking up their food. The person who took my order was very nice and polite. I come to Panera often and see them in the drive-thru. This sort of harassment should not be tolerated.