Pizza Hut

Bad experience with delivery. Called at 6:10 with an expected it 7:19 based on web app. Got pizza at 7:55. Cold pizza and cold over cooked bread sticks. My wife called the manager and he was very nice and provide a credit. 3 stars because the manager response was good. Leaving review to encourage improvement and not to bash Pizza Hut. Hope they can get it better! Update: My wife used the credit with the next order and the pizza arrived in less than 30 min. It was smooth process in receiving the credit. Great Job Pizza Hut! Up to 4 stars!

As a member of the Lexington County 911 Emergency Communication team, I can say from my own personal experience that the team have been great! One of the regular delivery personnel, Trevor, has always been professional and kind during every interaction I've had with him. Thanks again for the top notch service!

Second time ordering from this Pizza Hut and both times the estimated delivery time has been 40 to 50 minutes. Both times it has taken over 2 hours to actually be delivered. The first order I called and a girl picked up and said she was checking on the order and never came back to the phone. The second order I called at an hour and twenty minutes and was told the pizza left “6 minutes ago”. It was delivered 40 minutes later. I live 3.3 miles from this place. When it was delivered, it was so old, the pizza sauce was completely dried out and the breadsticks were hard and cold. It looked like the pizza you forget is sitting on your counter and come back about 8 hours later and it looks very unappetizing. Needless to say - this is my last order with this place.